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SUPPORT

Support

T.G FIRE technical support — from product selection to installation and after-sales care, through a single point of contact.

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[01]MENU

What do you need?

01NoticesNotices→
02FAQFAQ→
03Company documentsCompany documents→
04Technical libraryTechnical library→
05CatalogueCatalogue→
06Product enquiryProduct enquiry→
07After-sales serviceAfter-sales service→
[02]NOTICE

Latest notices

22-01-06Exhibited at the Daegu International Fire Safety Expo
22-01-06[New] Test-pipe integrated alarm valve released — patent pending
22-01-05Pre-action valve designated a 2021 Excellent Innovation Product
22-01-05Gyeonggi Governor commendation as an outstanding venture company
20-09-07[Promising SMEs shaping the future of Gyeonggi] T.G FIRE
20-06-16[Hi-tech] Magnetic-sensor water flow detector that cures sprinkler false alarms — T.G FIRE
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[03]FAQ

Frequently asked

Pre-action valveThe pre-action valve will not set, and the motorised valve moves in reverse.
Pre-action valveThe pre-action valve alarm does not sound.
Pre-action valveThe pre-action valve alarm will not stop.
Pre-action valveAfter setting the pre-action valve, water seems to leak on the outlet side.
Alarm valveThe jockey pump runs far more often than it should.
Alarm valveThe alarm sounds even though there is no fire.
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[04]CHANNELS

How to reach us

Phone
Mon–Fri, 09:00–17:00 KST · 031-591-1119
E-mail
Send us your question by e-mail.
On-site visit
We visit at a time that suits you for purchase-related support.
FAQ
Check the frequently asked questions first.
TEL. 031-591-1119 →Product enquiry