Terms of use

1. Purpose

These terms govern the use of the product information and customer-support services provided on the website operated by T.G FIRE CO., LTD. ("the Company"), and set out the rights, obligations and responsibilities of the Company and users.

2. Effect and amendment

These terms take effect once posted on the website. The Company may amend them where it considers it necessary; amended terms take effect from the time they are posted.

3. Services

The Company provides the following services:

1. Product information and technical specifications

2. Guidance on and supply of technical documents such as type approvals and approval drawings

3. Product enquiries and after-sales service requests

4. Company news, including notices

4. Use of posted material

Copyright in the product images, drawings, datasheets and documents posted on this website belongs to the Company. They may not be reproduced, distributed, transmitted or used commercially without prior consent.

Product images are staged for illustration and may differ from the actual product.

5. Specification changes

The Company may change specifications without prior notice in order to improve product quality. The authoritative specification is the approval drawing and datasheet current at the time of order.

6. Limitation of liability

The Company is not liable for service interruptions caused by force majeure or by causes attributable to the user.

Warranty coverage for product defects follows the after-sales service terms under Support.

7. Disputes

The Company and the user shall seek to resolve any dispute in good faith. Where agreement cannot be reached, jurisdiction follows the applicable civil procedure law.